Company Overview

    About Cloud Kinnekt

    We help organisations transform the way they connect, collaborate and deliver customer experiences.

    Who We Are

    Cloud Kinnekt is a modern Australian communications provider built for businesses that need reliability, agility, and innovation. We help organisations transform the way they connect, collaborate and deliver customer experiences through cloud-driven communications, enterprise connectivity, and AI-powered automation.

    Our Platform Brings Together

    • Carrier-grade wholesale infrastructure
    • Unified communications & mobility
    • AI-powered voice automation
    • Partner-first support and enablement

    Whether you’re a service provider, MSP, integrator, or enterprise, Cloud Kinnekt equips you with the tools and technology to deliver seamless, scalable and commercially competitive solutions.

    Mission & Vision

    Driving the future of communications with purpose and innovation.

    Our Mission

    Future-Ready Infrastructure

    To enable organisations of every size to access future-ready communications infrastructure that is simple to deploy, reliable at scale, and agile enough to adapt to evolving business requirements.

    Bold & Forward-Thinking

    We challenge legacy telco models and lead with innovation, not imitation.

    Swift Yet Sound Execution

    Speed matters — but not at the cost of quality, security, or integrity.

    Customer-Obsessed

    Your goals shape our roadmap. Your challenges drive our innovation.

    Partner-First

    We succeed when our partners succeed — and our model is built around that principle.

    Our Story

    Leading the shift in telecommunications.

    The telecommunications landscape is changing rapidly — from rigid, legacy telco models to flexible, cloud-native platforms that adapt to how modern organisations work. Cloud Kinnekt was created to lead this shift.

    We built a platform designed for today’s communication needs:

    cloud-based PBX and collaboration
    enterprise-grade mobile and broadband
    rapid number porting
    Microsoft Teams calling
    AI-driven voice automation
    fully hosted, Australian-based services

    Today, Cloud Kinnekt supports partners and end-users across Australia and abroad, powering everything from SMB voice through to complex enterprise collaboration ecosystems.

    Our Infrastructure & Presence

    Incorporated
    2017 (industry roots since 1998)
    Ownership
    100% Australian owned and operated
    Head Offices
    Canberra & Melbourne
    Voice Infrastructure
    Dual data centres (Next DC, Equinix – Sydney, Next DC -Brisbane), with Microsoft Azure for CC
    Connectivity Backbone
    NBN, Telstra, Optus, AAPT, OTW
    Carrier Partnerships
    Vocus, Optus (via OTW), Symbio, Vocus, Pipe, Pivotel, and international providers
    Compliance
    Member of the Telecommunications Industry Ombudsman (TIO), CSG-compliant
    Support
    Australian-based support centre (ticketing + live 8am–6pm EST)

    Platform Features & Innovations

    Our secure Cloud Kinnekt Partner Portal delivers comprehensive management tools.

    Automated PBX & billing provisioning
    UC apps, CRM/MS Teams integration
    Number management, porting, IPND registration
    Add/move/change management
    Advanced support hub: ticketing, Wiki, status pages, port calendars
    Dynamic IP blocking, data provisioning, fax & managed service ordering

    Why Cloud Kinnekt Is Different

    Deep wholesale infrastructure expertise, paired with world-class delivery.

    We operate as an extension of your team, helping you design, package, launch and manage modern communications services.

    We stay ahead of market and technology shifts — so you don’t have to.

    Everything we provide is Australian-hosted, compliant and secure.

    Our platform is unified — meaning UCaaS, mobile, AI, porting, and connectivity all work together seamlessly.

    Book a Demo / Get in Touch

    Let’s explore how Cloud Kinnekt can help you unlock smarter connectivity, improve customer experiences, and grow your